Shipping policy

Shipping Policy

Thank you for shopping with ELVUE STORE. We are committed to delivering your orders safely and efficiently across India.

Order Processing

  • Orders are typically processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, promotional events, or peak seasons, processing times may be slightly longer.

Shipping Coverage

We currently ship across India.

At this time, international shipping is not available.

Shipping Charges

We offer Free Shipping across India on all eligible orders.

Any additional shipping charges, if applicable, will be displayed at checkout before payment.

Delivery Timeline

Orders are typically delivered within 3–10 business days across India.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other factors beyond our control.

Order Tracking

Once your order has been shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Customers can use the tracking information provided to monitor the status of their shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

ELVUE STORE will not be responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

If delivery fails due to customer unavailability, refusal to accept the order, or incorrect shipping details, additional shipping charges may apply for re-shipment.

Damaged Packages

If your package appears damaged, tampered with, or opened at the time of delivery, please do not accept the package and contact us immediately.

Customers are encouraged to record a complete unboxing video when opening their package.

Delayed Shipments

While we strive to deliver all orders within the estimated timeframe, ELVUE STORE is not liable for delays caused by courier services, weather conditions, natural disasters, strikes, government restrictions, or any circumstances beyond our control.

Contact Us

For any questions regarding shipping or delivery, please contact us:

ELVUE STORE
Email: elvuestudio@gmail.com
Phone: +91 8921681510
Location: Bengaluru, Karnataka, India